Skip to main content

Backup Dolby On recordings together with your Android phone data

  • Updated

To ensure your recordings can be properly restored, you must perform a complete device backup and confirm Dolby On app data is included in the backup.

Important Note: 

Google Backup Limitations:

  • Google's automatic backup for apps has a 25MB limit per app.
  • If your Dolby On app data is under 25 MB, you can follow these steps to back up and restore your recordings. 
  • If your Dolby On app data exceeds 25 MB, Dolby On recordings cannot be backed up together with your phone data. The Dolby On team is working on a new solution for this.
  • For more information about Google/Android's system backup feature, please refer to the Official Google Developer Documentation

Step 1: Prepare Device for Backup (OS-Level Requirements):

The backup process must meet specific conditions:

  • Close all background apps
  • Use a Google Account with sufficient cloud storage
  • Phone must have sufficient battery level
  • Keep device idle and charging (recommended)

Step 2: Create a Full Device Backup

Note: The backup steps may vary depending on your Android device brand and OS version.

  1. Open Settings app on your old Android device.
  2. Scroll down and tap Google, or Search for "System backup" in the search bar.
  3. Select "Backup".
  4. Ensure your Google account is selected for backup.
  5. Turn on Backup by Google One. Please refer to the Attachment.
    Android Backup_Screen.jpeg
  6. Backup by Google One is the official Android backup service built into the Android OS; no separate app is needed. It replaced the old Google Drive backup from Android 12 onwards. The Google One app from Play Store is optional, offering a clear interface to view backup and storage.
  7. Tap "Back up now" to start an immediate backup.
  8. Wait for the backup process to complete.

Verification Steps(Optional but recommended)

  • Open Chrome Browser
  • Sign in to Google One
  • In Google One web app, verify Dolby On app data is included in your most recent Android device backup

Step 3: Set Up New Android Device and Restore Backup

  1. Turn on your new Android device.
  2. Ensure the device has an active internet connection.
  3. Follow the on-screen setup instructions until you reach the "Copy apps & data" screen.
  4. Tap "Next". Please refer to the Attachment.
    Android_Copy Apps & data screen.jpeg
  5. Tap "Can't use other device?". Please refer to the Attachment.
    Can't use other device option.jpg
  6. Tap "OK" on popup "Restore data without other devices?"
  7. Sign-in using the same Google account credentials used on your previous device.
  8. From the available backup list, select the most recent backup from your old device.
  9. Enter previous mobile password
  10. Review the backup contents. Ensure "Apps" are selected for restoration and confirm the restoration. Please refer to the Attachment.
    Android_backup contents screen.jpeg
  11. Wait for the restoration to complete (time varies depending on backup size and internet speed).
  12. Allow some time for all backed-up apps to finish installing.

Step 4: Verify Your Dolby On Recordings

  1. Once the restoration is complete, locate and open the Dolby On app on your new device.
  2. Your recordings should appear exactly as they were on your previous device.
  3. Verify that all your recordings and setting preferences have been successfully transferred.

 

Related articles